“Sylvanas is obviously pivotal in the events that led us to the Shadowlands… so now that those two pieces of her soul are back together, it doesn’t mean that one of them is gone. The Banshee Queen is not gone, the Ranger General hasn’t taken over; it’s that those two pieces are having to find a path forward and they have to become one entity and one soul, not this fractured thing.
“But that’s not an easy road to walk,” he continues, “and whether she can do that and what form that takes is what you’ll see as you play through that content. We’re very excited about how that story culminates. It will play out in a chapter of the Covenant campaign that we didn’t put out on the test realm for a specific reason: because we wanted to hold back that final piece to the story for players to discover as they play through the content.”
if you watch the subtle things as you play through the questline, or see what Sylvanas says and does, you’ll see that she still has the quick wit and the snarkiness. That has not just disappeared – she’s still got that attitude.”